Help, indexed.
Quick answers first. If yours is not here, send a support request.
How do I start a project?
Use the contact form with the enquiry option, or email us. Describe what you want to build, who it is for and any deadline. We reply within working hours, usually by arranging a short scoping call.
I already have an app. Can you support it?
Yes. Choose the support option on the contact form. We begin with a review of source code, build setup and store accounts, then propose a maintenance rhythm.
Will I own the code and store accounts?
Yes. We work in your repositories and developer accounts. We document credentials and signing keys for handover.
My app was rejected by the App Store. What should I send?
The full rejection message from App Store Connect or Play Console, the build number and the platform. Try our Release Readiness Assay first; it covers frequent causes.
Do you have an office I can visit?
We work remotely. Our London address is a registered office for correspondence, not a visitor studio, so please do not travel there for a meeting.
What are your hours?
Monday to Friday, 09:00–18:00 UK time (Europe/London). Messages outside these hours are read the next working day.
I sent the form but got no reply.
A successful form submission shows a reference. That means our mail server accepted it for sending, not that it definitely reached the inbox. Email os@amaoslabs.space quoting the reference.
Writing a useful support request
Include: the app name and platform, the version or build number, the device and OS version, what you expected, what happened instead, and whether it happens every time. Screenshots help, but please do not send passwords or personal data about your users by email.